FAQ

Water damage questions answered quickly

Direct answers for Mount Pleasant property owners dealing with active water, hidden moisture, insurance documentation and drying concerns.

What should I do first after water damage?

Stop the source if safe, avoid electrical hazards, keep away from sewage or flood water, take photos and call for water extraction and drying help.

How fast should I call after water damage?

Call as soon as it is safe. Fast water removal and drying can help reduce damage to flooring, drywall, trim, cabinets and personal belongings.

Can wet walls or floors look dry but still hold moisture?

Yes. Water can remain behind baseboards, cabinets, drywall, flooring and insulation. Moisture checks and drying time matter after a leak or flood.

Should I call insurance before extraction starts?

If water is active or spreading, get emergency help moving first, then contact insurance. Keep photos, notes and service documents for the claim conversation.

What areas does the site cover?

Service includes Mount Pleasant, Charleston, Old Village, Park West, Carolina Park, Sullivan’s Island, Isle of Palms and Daniel Island.